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Analytics. How it work

Useful videos and instructions on how to set up reports and use analytics in a dating apps and site

Yanar avatar
Written by Yanar
Updated yesterday

Level 1: Idea validation. Analytics and why it is needed. Introduction through Product fit.

The primary questions that analytics work answers are:

1) Why start a dating business?

  1. The ROI calculator will show the sales potential of your platform

2) Why Invest in Analytics?

  1. Identifying profitable niches: Our clients identify profitable sub-niches on average 47% faster.

  2. Optimizing acquisition costs: Reduce CAC by 32% within the first 3 months.

  3. Increasing LTV: Clients using Level 2 Analytics increase LTV by 78%.

  4. 95% of dating platforms fail due to insufficient traffic analysis.

  5. Professional analytics leads to 3.7x higher user retention

  6. Accelerated path to Revenue Share: Instead of 18-24 months of independent development, reach revenue share in 6-8 months with our analytics.

Missed profit calculator without analytics

If your current revenue is $5K/month with a registration-to-payment conversion rate of 2%:

  • Improving conversion to 3% = +$2,500/month in additional revenue

  • Increasing retention by 20% = +$1,000/month in additional revenue

  • Over a year, you lose $42,000 without proper analytics

Approximate Timeline by Stages

  1. Months 1-3: Level 1 Analytics – niche validation and basic conversion optimization.

    • Key trigger for transition: >1,000 registrations per month

  2. Months 4-6: Level 2 Analytics – funnel optimization and LTV growth

    • Key trigger: >$5K/month in revenue

  3. Months 7-12: Level 3 Analytics + scaling consultations

    • Key trigger: >$20K/month in revenue


3) ICP (Ideal Customer Profile) for your first 10 clients and MVP

Find a problem to solve. Even company buyers emphasize: "Don't just come up with ideas. First, find your ICP and the problem that needs solving for them. Calculate the economic benefit of solving this problem. For example:

  • Increased revenue

  • Expanded pipeline

  • 1 hour per day time savings = 20 hours per month at $50/hour = $1000

  • Divide by 10 = $100/month

Only within these parameters should you develop a solution/product. Otherwise, doing it backward results in either no demand or selling to the wrong audience.

4) MVP is assembled for them, the sales funnel of dating and its functions. For example, AI functionality to increase engagement (e.g., AI Companion).

5) To measure demand for your model, you need measurement figures or analytics.

Dating Pro Analytics implementation Levels - Level 1: Start

Key Features:

  • Track approximately 10+ core user events: registration, email confirmation, basic profile completion, first search, profile views, initiation of interactions (likes/messages), dating funnel stages and payment actions.

  • Simple conversion funnels aligned to key revenue-driving steps

  • Basic user cohort and behavior analysis

  • Payment and revenue tracking integrated with primary PnL and unit economics metrics (CAC, initial ARPU, pay conversion rate)

Value to Business:

  • Clear visibility of how fundamental user actions translate to revenue

  • Ability to track main ROI and calculate basic unit economics

  • Fast, straightforward reporting aligned with PnL outcomes

  • Minimal data overhead, easy to implement and interpret

  • Best suited for new and budget-limited projects needing actionable, high-level insights and proof of value

Price Range: $499-$899


Level 2: Conversion optimization. See platform analytics through analytical tools and dashboards for tracking growth metrics

Step 1: Develop positive economics - ChartMogul or First versions in Google Sheets or Excel

Step 3: Google Analytics | Amplitude | Firebase | PostHog


Get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI. Google analytics is available on all plans


Use username (demodatingpro@gmail.com) and password (demoadmin1) to log in to the SoulCompanion.net Google analytics

Tools from Google for building app infrastructure, improving app quality, and growing your business

Use username (demodatingpro@gmail.com) and password (demoadmin1) to log in to the SoulCompanion.net Firebase analytics.​

Uncover the hidden relationships between features, customer actions, and business outcomes.

Develop positive economics

  1. Tests in initial marketing channels

  2. Select and test hypotheses to achieve target metrics

ChartMogul helps subscription businesses track, analyze and manage their revenue data.

Level 2: Pro ($10K+/month)

Key Features:

  • Comprehensive event tracking: all user actions, including deep engagement points, support tickets, repeat and secondary purchases, and reactivation events

  • Advanced traffic source attribution

  • Detailed retention cohorts and segmentation

  • Fully instrumented conversion and drop-off funnels

  • Built-in A/B testing and experiment tracking

  • Heat maps and UX analytics

  • Automated churn prediction

  • LTV forecasting linked directly to segment and cohort behavior

  • Market trends and competitor benchmarking

  • Enhanced unit economics with granular linkage between behavior, monetization, and PnL

Value to Business:

  • Identify and double down on the highest quality and most profitable traffic sources

  • Deeply understand and optimize the entire user journey and conversion flow

  • Maximize user engagement and ROI with evidence-based product and marketing actions

  • Dramatically improve retention and proactively reduce churn via segmented behavioral insights

  • Maximize customer lifetime value and clarity on every driver of PnL performance

  • Data-driven scenario modeling for future-proofing and outperforming competitors

  • Ideal for fast-growing platforms, larger teams with dedicated marketing and product teams, and businesses prioritizing strategic growth

Price Range: from $999

Level 3: Scaling. Test channels or market fit

And after finding Product and Market fit - a balanced scorecard system for the "Run team"

What Is a Balanced Scorecard (BSC)

The term balanced scorecard (BSC) refers to a strategic management performance metric used to identify and improve various internal business functions and their resulting external outcomes. Used to measure and provide feedback to organizations, balanced scorecards are common among companies in the United States, the United Kingdom, Japan, and Europe. Data collection is crucial to providing quantitative results as managers and executives gather and interpret the information. Company personnel can use this information to make better decisions for the future of their organizations.


Example of a Balanced Scorecard (BSC)

You can find the Soul Companion dating service Balanced Scorecard here

Characteristics of the Balanced Scorecard Model (BSC)

Information is collected and analyzed from four aspects of a business:

  1. Learning and growth are analyzed through the investigation of training and knowledge resources. This first leg handles how well information is captured and how effectively employees use that information to convert it to a competitive advantage within the industry.

  2. Business processes are evaluated by investigating how well products are manufactured. Operational management is analyzed to track any gaps, delays, bottlenecks, shortages, or waste.

  3. Customer perspectives are collected to gauge customer satisfaction with the quality, price, and availability of products or services. Customers provide feedback about their satisfaction with current products.

  4. Financial data, such as sales, expenditures, and income are used to understand financial performance. These financial metrics may include dollar amounts, financial ratios, budget variances, or income targets.

The balanced scorecard (BSC)


These four legs encompass the vision and strategy of an organization and require active management to analyze the data collected.

Level 3: Custom for established platforms ($20K+/month)

Key Features

  • Cohort analysis

  • AI-powered insights

  • Multi-platform tracking

  • Predictive matching analytics

  • Dedicated data analyst

  • Executive reporting

Value to Business

  • Cross-platform attribution

  • Strategic competitive advantage

  • For industry leaders ($100K+/month)


FAQ

How Analytics prevents typical causes of failure

  1. Problem: Wrong niche → Solution: A/B testing of target audiences at an early stage

  2. Problem: Ineffective acquisition channels → Solution: Attribution analytics to optimize marketing spend

  3. Problem: High churn → Solution: Cohort analysis and predictive models for retention

  4. Problem: Low monetization → Solution: Analysis of paying user behavior

Expert support at every stage with the Revenue Share Option

  • Level 1: Monthly consultation on basic metrics (30 minutes)

  • Level 2: Weekly review of the funnel and A/B tests (1 hour)

  • Level 3: Dedicated analyst + monthly strategic session with a CSM

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