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Frequently Asked Questions — Dating Pro Professional Services
Frequently Asked Questions — Dating Pro Professional Services

Expert services

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Written by Andrew
Updated yesterday

How it works

1 Contact us

  1. We will make a full description of the project, provide the estimate and the timeframe.

  2. We will provide you with your personal account manager and a team for your project.

2 Your first order

For your first order, you get 2 hours of custom development at $20/hour rate - and the example project plan for a dating site and apps as a bonus.

3 Project implementation

  1. Your personal manager will be available during normal business hours, five days a week and ready to help with all questions.

  2. All members of development team are in touch with you. Each step of work is presented with detailed description.

100% Completion guarantee

You are fully satisfied with our work. We will be glad to work with you on your next project.

How to get your order quickly. What is your hourly rate ?

  1. Minimum $20 for the first 2 hours for external professional services, such as developers.

  2. The recommended price is $89. It includes the cost of end specialists, Customer Success Manager, and Account Manager.

  3. If you need your order sooner than the agreed-upon deadline, or if you want it to be prioritized ahead of other orders, the hourly rate for such work can increase to $180. In this case, your order will be prioritized over others and the developer will begin working on it immediately.

    We use Kanban for our work. The priority queue is located at steps 3 and 4. *This is a temporary experiment in 2024.

Make an advance payment to reserve the start date of the order. After receiving a preliminary estimate on the project. We regularly schedule team loads on your projects:

After you have modified the code of PG Dating Pro, will the PG Dating Pro upgrade be still available? (new release, minor release, etc.)

You will still be entitled to obtaining a new version of the product, either for free within 6-12 months after initial purchase, or for additional fee, after the 6-12 months period expires. However updates are done automatically and will most likely override all customization changes in code and design. That is why manual update is recommended. It is quoted extra. Changes in site content (language files etc.) and database are usually saved.

Do you require upfront payments for custom work?

  1. Yes, normally we work on a 100% prepaid basis. You can pay for the whole project at once or pay upfront for different stages of the project.

  2. We also offer to split the payments: 75% upfront and 25% upon completion. In this case, your site will be hosted on our server without direct access to the site files and the database.

  3. Why we can issue an invoice for correcting errors when customizing the Dating Pro platform for your business

Money Back Guarantee

Can I modify my site and apps ?

Yes, of course. You can do it yourself, or you can contact the Customer Success Managers – the experienced in-house team of professionals.

How can I pay for the extra development using the Expert Service link?

To pay for the extra development on your website or app, please follow these steps:

  1. Follow the link and change the item quantity so that it equals the sum you have been quoted by your project manager and that you’re about to pay.

  2. Press “Add to cart” to add the item to the shopping cart:

  3. Insert your email address (name and phone if requested) in the pop-up window.

  4. Proceed with the payment.

Get a 10% discount when paying via bank wire

If you need an invoice for payment - request it from your customer success manager. The invoice number will be the number of our crm deal.

Beneficiary Name:

Beneficiary Account
2470086298980010 USD

Beneficiary Bank
Armenia, Yerevan, 13 Grigor Lusavorich Str. ZIP 0015

Beneficiary SWIFT/BIC Code

Beneficiary's correspondent bank for transfers in USD

Correspondent bank
Citibank, NA, US
Correspondent bank's SWIFT
Correspondent bank's ACC

Armenak Armenyakyan street 121/7
Yerevan armenia
zip 0047

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