Chat operators play a vital role in driving user engagement and providing responsive support on dating sites. As the first point of contact, a chat operator is responsible for initiating conversations, answering user questions, and ensuring smooth communication throughout the platform. To become a chat operator, candidates must complete an application process, which typically includes submitting a valid ID and confirming they are at least 18 years old.

One of the key advantages of this job is the flexibility it offers—chat operators can work independently and set their own working hours, making it an attractive opportunity for those seeking adaptable schedules. With the help of chat operator software, operators can efficiently manage multiple conversations, handle a high number of messages, and deliver excellent service to users. A stable internet connection is essential for maintaining real-time communication and ensuring that users always receive timely responses. By leveraging skilled chat operators, dating sites can significantly enhance user satisfaction and foster a vibrant, active community.

A: You have 0 messages in the upper right corner in your demo. Therefore, conversations are not opening for the operator.

As soon as someone writes to the bot (operator), the number of messages will increase and the conversation can be opened.

It is not allowed to open other people's conversations for the operator in this version. He can only see those that are assigned to this operator.

Buy the full version and you will see everything. We have 2 weeks for an easy return of money for products.

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​Ideal for testing ideas:

Please note that in the "Find people" section, those who are online are AI-powered bots. During communication with them, the dialogue will be displayed in Companion System. Time intervals for ChatGPT responses are preset.

Perfect for serious business growth:

Mainstream APIs (filtered content):

Adult/NSFW Compatible:

Self-Hosted (full control):

How it works:

Perfect for:

How to connect if you use a different dating platform:
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Contact us for a free assessment of integrating with your platform via API.
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Addressing a universal challenge for new dating sites. Imagine these two scenarios:

The Companion System not only supports users in their search for romantic partners but also helps them find friends and build meaningful connections, enhancing the overall social experience on the platform.
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Chat operators (human staff members) are the heartbeat of a Companion System, serving as the primary point of contact for users. Their role is multifaceted, involving responding to user inquiries, engaging in meaningful conversations, and providing support and assistance. To excel in this role, chat operators must possess excellent communication skills, a stable internet connection, and a willingness to work flexible hours. They should be open-minded, empathetic, and capable of handling a wide range of topics and conversations, ensuring that every user feels heard and valued.

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Key skills include empathy, active listening, and respectful communication.

Effective communication is the cornerstone of a chat operator’s success. To ensure they excel in their role, chat operators should employ the following techniques:

Additionally, even in a virtual setting, chat operators should be mindful of their virtual “body language” and maintain a professional demeanor at all times. These techniques ensure that conversations are engaging and meaningful, helping chat operators succeed in their role.

💬 Live interaction from day one
👥 An active community instead of an "empty" site
💰 Higher conversion rates to paid accounts
⭐ Positive user reviews
📈 Sustainable audience growth

Let's start with the fact that an important component is having a certain number of profiles on the site. Because when a new user visits the site and doesn't see other user profiles, they may get the impression that no one uses the site and will likely leave your platform.

This problem can be solved by placing fake profiles to fill the site. These profiles are no different from other profiles, except that no one registered them. They serve only to attract user attention.

On the other hand, these profiles are not interesting to users since they cannot respond to messages or take actions on the site themselves. For example, if a user likes photos from a fake profile and sends a message to the owner of that profile, the user's messages will remain unanswered because there's no real visitor behind the fake profile. After the user doesn't get feedback from several profiles, they may think the site is abandoned and new users don't visit it. This will also motivate the user to stop using the site.

Additionally, for hesitant users, it's important to have someone engage them in conversation on the site. For example, if someone messages them first, it will be easier for them to message someone else afterward.

Thus, one way to maintain user activity is the ability to exchange messages on behalf of a fake user. Such profiles can be called "shills." Initially, users interact with shills, then switch to interacting with each other.

The site administrator can add an unlimited number of fake profiles to the site. There is a special section for this — Bots.

​Admin panel path: /admin/bots
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Fake profile information is presented the same as for regular users.

You can also select bots from the existing pool of profiles without creating additional ones by marking the option while editing each desired profile. This allows you to designate any existing profile as a bot simply through the editing process.

Admin panel path: admin/media/user_media/[media_id]

To hide photos from the user's gallery (visible only to operators), the administrator should select 'Only me' visibility. Operators can then select photos from the gallery and send them in conversations with users.

Interaction between fake profiles and new users

Admin panel path: admin/bots/settings

Available settings:

The administrator can configure actions that will be performed by bots after a specified time following user registration. These can include:

Example configuration:

In the "a woman" tab, an action is added with the following parameters:

Let's say user Thomas just registered. Then after 5 minutes, a message from a random bot with text "Hello" or "hi" or "hey" will arrive in the user's chatbox. This bot will also be added to the user's guest list. If the user has already left the site, they will receive an email notification about a new message in their chatbox.

If multiple actions are added, they will be performed by different bots.

When a user messages a bot, the message goes to the operator panel. This panel is completely separate from the site and can be hosted on the same or a completely different hosting service. Additionally, multiple sites can be connected to it.

All incoming messages from sites form a message queue and are evenly distributed among operators. If the operator who last responded in the dialogue is currently online, the message will be sent to them.

When responding, the operator has access to information about the user and the fake profile. The operator can select a photo from the bot's gallery (with the option to make photos visible only to operators) and send it to the user. The operator can also select a photo from their computer. They can also send gifts, kisses, likes, and winks.

Additionally, operators can leave notes about users or bots, such as what the user likes, dislikes, where they work, and where they go.

After the operator writes a response, it is sent to the site and displayed in the user's conversation.

Instead of responding, the operator can delay a difficult chat for several minutes and move to the next chat. After the selected time, the chat will be returned to the operator's queue.

In the operator panel, the administrator can add as many operators as needed and specify which sites they work with.

In the Domains section, click "Add domain"

Path: /admin/start/domains

Enter the domain and access token. Get the token on the site in the Access Token section /admin/start/token where you specify the URL to your operator panel.

Create a new operator and specify which sites they work with.

Immediately after creation, the operator is inactive. For them to log into the operator panel, you need to click the "Activate" button.

The administrator can configure these parameters:

In Dashboard, the administrator sees:

In the Live Messages list, the administrator sees recent chats. If the operator hasn't responded to the user's message yet, "Open chat" is displayed, otherwise "Closed chat." Each unanswered chat is distributed among operators. If an operator opens a chat, "answering now" appears. The administrator can assign the chat to another operator using the "Assign" button. By clicking the eye icon, you can go to the chat to view all messages. You can also delay a chat for some time by clicking "Push chat."

Sometimes a user doesn't respond to an operator's message. The administrator can configure the system so that after a certain time, such a chat opens again for the operator with a reminder to message the user again.

To do this, open the operator settings section /admin/operators/settings and set how many hours after to send a reminder to the chat.

After the specified number of hours from the operator's last response, the chat will open with this message.

You can add as many reminders as you want.

If the user still doesn't respond and reminders are exhausted, the chat will no longer open until the user writes something.

The administrator can see when operators were online, what messages they sent, how much they earned and for what.

Operators can also view statistics on their own actions.

The administrator can view operator and user chats.

Path: /admin/chatbox/index/

On the left is a list of users who have chats with bots. After selecting a user, a list of bots appears. When you select a bot, the chat opens showing all correspondence. You can see which operator wrote the message. The administrator can directly message the user on behalf of the bot.

The operator panel has several scheduled tasks.

Path: /admin/cronjob/index/

The administrator should periodically check that all tasks are running.

The administrator can also edit languages and color scheme. This is done the same as on the site. Other settings in the operator panel are not used and can be hidden.

Sometimes you need to send the same message from a bot to different users. This can be done using mass messages.

The site administrator selects a bot, adds a message, and sets the time when the message will be sent.

You can send the message to all users matching the criteria, or only to selected users.

To send only to selected users, mark the users in the list who should receive the message and click the "Send to selected" button.

At the specified time, the cronjob will send the message to selected users.

The administrator can configure the system to deduct funds from the user's account when sending a message in chat.

Path: /admin/chatbox

Multilingual Pack: AI translate-powered chats and video calls for dating platforms, supporting 100 languages. Learn more

Implementation process for Companion System

Developing a successful Companion System requires careful planning and execution. Here are some best practices to consider:

By adhering to these best practices, a Companion System can provide a unique and engaging experience for users, setting it apart from other online platforms and ensuring long-term success.
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When launching a new dating platform, it is crucial to have a team of chat operators ready to engage with users. These operators play a vital role in ensuring that new users have a positive experience, which can lead to higher retention rates and positive word-of-mouth marketing.

Additionally, clearly defined working hours are essential for chat operators to ensure they are available to assist users during peak times, providing a structured schedule that can attract potential applicants looking for stable working conditions.

Several AI LLMs and chat platforms with API access support adult or NSFW (not safe for work) conversations, but the landscape varies significantly depending on the provider, their moderation policies, and your project’s compliance needs.

Mainstream LLM APIs

Specialized NSFW/Adult AI Chat Platforms

If your project requires uncensored adult conversations, consider these platforms, which are designed specifically for NSFW or erotic chat and usually offer API or integration options:

Open Source & Self-Hosted LLMs

Important Considerations

Summary Table (June 2025)

In summary:
For mainstream LLM APIs, adult content is not allowed due to strict moderation. For NSFW use cases, opt for specialized platforms or open-source/self-hosted models, always ensuring you have proper moderation and legal compliance in place326.

1. Installing a copy of the client's platform and providing access

1. The client installs a copy of their platform, which previously worked with other chat operator software, and provides access to it for technical evaluation. This allows for a full audit of integration capabilities without risking the live environment.

​2. Technical audit based on documentation and demo access

1. The client provides detailed technical documentation about their platform (architecture description, database schemas, API description, if available) and/or access to a demo version. Based on this, a preliminary expert evaluation of the integration is conducted, potential integration points and limitations are identified. This approach is cheaper but less accurate than working with a real copy.

​3. Joint session with client developers

1. Organizing a technical session (e.g. video call with screen sharing), where client developers demonstrate the internal workings of their platform, the logic of the previous chat integration, and answer clarifying questions. This allows for quick answers and an assessment of the complexity of the integration without requiring the transfer of source code or a copy of the platform.

​4. Using no-code/low-code integration platforms

1. If the client has the ability to quickly deploy a no-code/low-code platform (e.g. Albato, Zapier, Integromat), you can try to implement a test integration through such services. This will allow for an evaluation, without deep programming, of whether it is possible to connect the client's platform with your software at least at a basic level785.

​5. Analysis of integration through webhooks and third-party plugins

1. Check if the client's platform supports working with webhooks or third-party plugins. If so, you can evaluate the possibility of integration through these mechanisms (e.g. sending events from the client's platform to your chat via webhook)4.

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​6. Prototyping through a "wrapper" or gateway

1. Create a lightweight intermediate service (middleware) that will emulate the API of your platform for the client and vice versa. Such a prototype will allow you to understand what data and in what format can be transferred between systems, and identify the main integration challenges23.

​7. Evaluation through analysis of logs and data from previous integration

1. If there is access to logs or data from the previous chat operator software, you can analyze which calls and data were used. This will give an idea of the necessary integration points and possible limitations.

I am waiting for your help with any of the options

A: The system supports both human operators and AI assistants. While AI helps automate some interactions, human operators provide personal touch and handle more complex conversations.
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A: Enabling adult-themed conversations with AI chat operators is not included by default. If your platform requires explicit or adult content handling, additional setup time is needed to configure safe and appropriate AI models.

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A: After setup, the system is ready within hours. Full customization to your needs takes 1-3 days.

A: No, the interface is user-friendly. We provide basic training, documentation, and support. Experienced operators can also be found on the job market.

A: The system is adaptable to regional requirements. We recommend consulting local legal advisors for specific compliance needs. Similar Companion systems are widely used on many popular dating platforms.

A: Yes, AI features can be turned on or off as needed without data loss.

A: The last name must be written in full and without periods. Unfortunately, this is not documented.

A: Inside the code. Upon request, we can help develop them tailored to your niche and target personas. Additionally, we can enable you to configure them independently with any AI model you need.

A: Versions: 2208 described here. The dating site operator logs into the admin panel and can access the message queue or select the operator whose chats they want to attend to (depends on the setup). Then, the operator replies to messages.

The dating site operator logs into the admin panel and can access the message queue or select the operator whose chats they want to attend to (depends on the setup). Then, the operator replies to messages.

A: Yes, potential job applicants are encouraged to ask additional questions to clarify any uncertainties they may have while submitting their offers. This helps ensure clear communication and a smooth application process.

A: We provide information about operators only to clients who have already purchased the platform. This is part of our internal process, as the cost depends on the region, language, and niche specifics.

Answer: Yes, It works with chatbots that automatically contact people and send pre-written messages.

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