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Orders : Billing systems - Billing solutions for dating services: Orders and systems | PG Dating Pro Help Center

How to integrate payment gateways with a dating website?

Yanar avatar
Written by Yanar
Updated today

In this article, you will find out how to monetize dating site with iDate Award Winner—Dating Pro script. Online dating websites and dating apps are considered high risk by payment processors due to factors like recurring billing, high chargeback rates, and fraud concerns. Billing systems are payment gateways that you can activate to accept payments from your dating website members.

Payments section helps you manage all the payments:

Passion: /admin/payments/systems

Oasis are earlier versions: /admin/payments/index/

The following 11 payment gateways are pre-integrated (their quantity is associated with their license type), so you only need to activate them with your merchant details: CCBill, 2Checkout, Authorize.net, Fortumo, PayPal, Paygol, Pencepay, Robokassa, Skrill, Stripe, Webmoney. There is also a way to accept payments offline (wire transfer, cash, etc). Dating businesses often require specialized payment solutions and high risk merchant accounts to ensure secure transactions and reliable payment acceptance.

Traditional banks and financial institutions may be hesitant to work with high risk categories like dating sites, so partnering with experienced payment processors is essential for processing payments and managing high risk payments in the online dating industry.

Recurring payments and subscription billing are common business models for online dating services, so specialized payment options and credit card processing are needed to handle these efficiently. Mobile payments and payment options like credit cards are important for dating accounts and dating apps, and secure transactions help prevent fraud and hidden fees.

Fraud prevention, chargeback management, and secure processing are critical for online dating merchant accounts. Regulatory scrutiny and the need for compliance in the payment processing world are especially important for high risk merchant accounts in the online dating industry. Users dispute transactions frequently, so robust chargeback management and secure processing are essential for online dating platforms and dating merchant accounts.

Payment systems

How many payment systems are available in your site depends upon the license package. ​

How many payment gateways can be connected to my dating site?

Payments section helps you manage all the payments:

Passion: /admin/payments/systems

Oasis are earlier versions: /admin/payments/index/

The following 11 payment gateways are pre-integrated (their quantity is associated with their license type), so you only need to activate them with your merchant details: CCBill, 2Checkout, Authorize.net, Fortumo, PayPal, Paygol, Pencepay, Robokassa, Skrill, Stripe, Webmoney. There is also a way to accept payments offline (wire transfer, cash, etc).

Billing system activation

To activate any system you should first create a merchant account with them. Online dating businesses often require a high risk merchant account or specialized merchant accounts due to the high risk nature of the industry.

When creating a merchant account, it is important to choose payment processors and financial institutions that offer specialized payment solutions for high risk accounts, such as an online dating merchant account or dating merchant account. Traditional banks may not always support online dating merchant accounts, so working with providers experienced in high risk merchant accounts and dating merchant accounts is recommended.

If the payment system is not listed on the page, check Install tab:

To do that, just click the button.

  • For Passion version, go to Services > Customize your service > Orders > Billing management (/admin/payments/systems/)

  • For Oasis and earlier versions go to Payments > Billing systems (/admin/payments/systems/)

  • Insert the required activation info like email and password; seller ID; login:

Screenshot of the 2Checkout set up in the admin panel.

If the payment system is not listed on the page, check Install tab:

  • Passion version: admin/payments/install

  • Oasis and earlier versions: /admin/payments/install to see if the system needs to be installed first.

To do that, just click the button.

Offline payments

You can accept offline payments by cheque, money order, bank transfer, or instant money transfers like Western Union and the like. ​Offline payments are not present transactions, so they require careful handling to ensure secure transactions and secure processing of sensitive user data.

Offline payment

To let your site members know how they should send you money, go to edit offline payment page (/admin/payments/system_edit/offline) and in the ‘Details’ field insert all the required info, for example your bank account details or an address for instant transfer.

The feature supports all site languages, which means that you can post unique messages for every language on the site, and, accept bank transfers in English-speaking countries, Western Union transfers in Spanish-speaking countries, and so on. ​

Offline payment displays your bank's account information.

This is what your site members will see:

This is how offline payment is displayed in user mode.

After the site member submits information about the payment, you as site administrator will be able to view it in section Services > Customize your service > Orders > Orders (/admin/payments/paymentsList/).

This is the list of all incoming payments: approved, declined and awaiting approval.

All offline payment requests appear here for you to confirm or decline.

After you receive the money and approve the transaction manually, the money will be added to the site member’s internal account, or a service/membership will be paid for.

This is what your site members will see: ​

After the site member submits information about the payment, you as site administrator will be able to view it in section Services > Customize your service > Orders > Orders (/admin/payments/paymentsList/

This is the list of all incoming payments: approved, declined and awaiting approval. ​

After you receive the money and approve the transaction manually, the money will be added to the site member’s internal account, or a service/membership will be paid for.

Transaction security

Transaction security is a top priority for online dating businesses, as it directly impacts the trust and loyalty of users on your dating platform. In the online dating industry, where sensitive personal and financial information is exchanged, having a secure payment gateway is essential for protecting user data and preventing fraudulent transactions. Reliable payment processing solutions, including advanced encryption, tokenization, and 3D Secure authentication, help online dating merchants reduce the risk of data breaches and unauthorized activity, ensuring a seamless payment experience for every user.

To maintain the highest standards of transaction security, online dating platforms should partner with reputable payment providers that specialize in high risk industries. These providers offer tailored solutions designed for the unique challenges of online dating payment processing, such as secure payment gateways, recurring payment management, and robust chargeback mitigation tools. By choosing a payment processor experienced in the high risk category, dating businesses can accept payments confidently, knowing that both their business and their users are protected.

User trust is critical in the dating industry, and disputes can arise from unauthorized charges or dissatisfaction with services. To minimize the risk of users disputing transactions and to prevent chargebacks, online dating merchants should implement transparent billing practices, clear refund policies, and responsive customer support. These steps, combined with secure payment gateways, help build a positive reputation and foster long-term business growth.

Modern payment gateways support a variety of popular payment methods, including credit and debit cards, Google Pay, and Apple Pay, making it easy for users worldwide to pay for premium memberships or in-app purchases. By integrating secure payment processing solutions into your dating website, you not only prevent fraudulent transactions but also provide a seamless, user-friendly experience that encourages repeat business.

In summary, transaction security is a cornerstone of successful online dating payment processing. By investing in secure payment gateways, working with specialized payment providers, and prioritizing user satisfaction, online dating businesses can protect their reputation, prevent financial losses, and drive sustainable growth in the competitive online dating industry. As the landscape of online dating continues to evolve, staying ahead with robust transaction security measures is essential for every dating platform.

Why is a payment not auto approved?

There are situations when payments are not auto approved. The administrator doesn’t need to approve the payments manually.

If the payment is waiting for the admin’s approval, the administrator needs to investigate more and check the billing account. Manual review is important for chargeback management and fraud prevention, especially in high-risk industries like online dating, where users dispute transactions due to issues like subscription renewals, unsatisfactory experiences, or fraudulent charges.

In most cases, site users just close the payment window without finishing the payment.

Please see video:

The payment was not finished, and the window was closed without entering credit card information.

The admin panel shows only the intent to pay.

Note 1. If you are interested in adding any other billing system to your site, our Sales team will gladly help.

Note 2. Please make sure that the payment system that you want to make active on your dating site allows payments for high-risk industries that online dating may belong to.

Note 3. Visit Marketplace to discover additional billing integration solutions.

Note 4. Read comparative information of different payment systems.

Related Articles

Dating Pro online dating payment processing

FAQ for сlients (Payers)

What is Dating Pro?
Dating Pro is a platform for secure online payments, using modern technology to protect your transactions.

How do I pay for a product or service via Dating Pro?
Select Dating Pro as your payment method on the merchant’s website and follow the instructions to complete your payment.

What payment methods are available?
Dating Pro supports payments by bank cards, e-wallets, and cryptocurrencies (please check with the merchant for available options).

Is it safe to use Dating Pro?
Yes, all payments go through a secure system, ensuring a high level of data protection.

How can I check the status of my payment?
After payment, you will receive a confirmation. To check your payment status, contact the merchant or Dating Pro support.

What should I do if I have a problem with my payment?
Contact Dating Pro support or the merchant for assistance with your issue.

Where is Dating Pro located?
Dating Pro has offices in different countries (please check the website for details).

Let me know if you need further customization!

FAQ for Merchants

Easily monetize with seamless payment processing

No need for a legal entity to open an account. Consider registering one for tax purposes after receiving your first client payments.

Instant activation with any Dating Pro plan website

Dating merchant accounts are essential for high-risk industries like online dating, ensuring smooth and secure payment processing.

What services does Dating Pro offer for businesses?
Dating Pro provides secure and convenient payment solutions for businesses, based on modern technologies, ensuring fast and protected transactions.

What types of payments are supported?
The platform supports various payment methods, including bank cards, e-wallets, and cryptocurrencies.

How quickly are funds credited to my account?
The speed of crediting depends on the selected payment method and service terms. Usually, funds are credited within 1–3 business days.

What fees are charged?
Dating Pro charges Merchant Discount Rate (MDR), a transaction fee (Trans Fee), and a settlement (withdrawal) fee. Detailed rates are listed in the Payment Methods table on the website.

How secure are the transactions?
All operations are protected with up-to-date technologies and comply with international security standards.

Payouts

Is the payment immediate?

Payments are processed once every 2 weeks through the Dating Pro payment processor. Other payment systems may have different schedules and fees. Tailored payment processing solutions are essential for a dating website to manage recurring payments and reduce fraud.

Where will the funds be sent?

Please provide your bank details, PayPal account, or USDT wallet for payments.

What is the minimum payout amount?

Payments are made once your balance reaches $100.

Is it possible to change the payment page in the Dating Pro payment processor?

The payment page will look as shown. Unfortunately, we cannot modify it, as its appearance is determined by the payment system. The important thing is that credit card payments are available.​

Payment methods

  • Merchant Discount Rate (15%) – This is the fee that the payment processor (or acquiring bank) charges for processing card or electronic payment transactions. It is usually expressed as a percentage of the transaction amount and includes all fees: the payment processor’s fee, the payment system’s fee (Visa, Mastercard, etc.), and the issuing bank’s fee.

  • Payment Type – The type of payment method used for the transaction (for example, bank card, e-wallet, cryptocurrency, etc.).

  • Trans Fee (Transaction Fee) – A fixed fee charged for each individual transaction, which may be charged in addition to the MDR. It is usually specified in the transaction currency (for example, $0.30 per transaction).

  • Settlement Fee – The fee for transferring or withdrawing funds from the merchant’s balance to their external account (for example, a bank account or wallet). This can be a fixed amount or a percentage of the withdrawal amount.

These parameters allow the merchant to assess the full cost of accepting and withdrawing funds for each payment method.

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