Versions:
2208 described here
How Chat operators add-on works
The dating site operator logs into the admin panel and can access the message queue or select the operator whose chats they want to attend to (depends on the setup). Then, the operator replies to messages.
You, as an administrator, will have a separate panel for operators (can be installed on a separate domain).
You create an appealing fake profile.
Real users send messages to fake profiles. The operator will be able to hold several conversations almost at the same time by switching between different conversations.
- A short bio on every site member will be available, as well as the conversation history.Chat will include dialogs with new and unanswered messages
Chats are distributed between online operators approximately equally, and the operator who answered last in this dialogue has priority.
The operator can answer in the dialogue with only one message, then this dialogue is closed and the next one opens, if there are any in the queue.
The admin panel has a setting for the minimal number of characters for the message that the operator sends.
We are ready to make any additional modifications for you, just let us know. We can add:
Statistics of operators;
Different ways to reactivate chat (mass pokes, teasers, etc.);
Connecting to one operator panel a bunch of sites via API;
Night theme for the operator panel;
Sending receiving in chat wink, kisses;
Why this add-on will work?
They use this feature in Tinder, Bumble, OkCupid and other dating platforms.
Pilot launch - unlimited use. What's included:
More paid subscriptions
Better conversion to first messages and then to matches
Connecting to one operator panel a bunch of sites via API;
Additional settings in your admin panel
Customer segmentation
Your users statistics
Automated interactions with the clients