Sure. There are no setup fees on any of our plans.

If you purchase any of our Dating Pro products but find it's not what you expected or simply change your mind, just let us know within 14 days and we'll refund your money in full.

We'll ask for your feedback on how we can make Dating Pro even better for you. .

Key points:

- 14 days to request a refund

- Full money back guarantee

- Feedback requested but optional

Check our special offers as well. We have a highly specialized product with a small number of clients. This is directly proportional to the cost of products and services.

During the evaluation, we offer you to choose from two timelines for completing the work, considering the current load of our production in the Kanban system:

1. Your task will be completed according to the queue;

2. Your task can be completed out of turn for an additional fee for:

2.1. urgent completion without considering the queue;

2.2. custom-developed features that you want to integrate into your platform through an update. Such features are more expensive as they require additional work to ensure compatibility with other platform modules and more thorough testing. Consequently, the development of the platform is partially financed by clients paying for these features. Details on the cost evaluation of such features are provided here.​

You may cancel your subscription in your personal PayPro Global account.

Enter your PayPro Global account: https://cc.payproglobal.com/Customer/Account/Login
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Your login: billing email

Your password was sent to the email that was used for the purchase (billing email)

If you have difficulties with finding your password, please use "Forgot Password" option (follow this link https://cc.payproglobal.com/Customer/Account/ResetPassword, enter your email and press on "Forgot Password" button. New password will be sent to your email).

The subscription can be deactivated in the section "Subscriptions".

If you are unable to do it, please contact us for assistance - we will do it for you.

What is a software license?

What is 1 year of updates?

The cost of updates for custom modified projects. How we evaluate the cost of Expert services when developing features based on your requests.

How to update to the latest dating software version?

Things to consider before you start the update

After-update checklist

Frequently asked questions

The cost calculation is based on the difference between the price of the purchased plan and the desired new plan. Pay the difference in price between your current package and the new package https://marketplace.datingpro.com/platform/expert-service/

For example, if you are upgrading from the Package 1 ($99) to the Package 2 ($499), you will need to pay $400.
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The cost is usually $399. Request a free estimate in advance.

1. Go to the Marketplace.

2. Find the app or service you want to purchase.

3. Click "Buy".

4. Enter your preferred payment method.

Go to the Dating Pro Marketplace to view the whole range of features and services that our company has to offer: product packages, apps and add-ons, design templates and services, and more. Use the left-hand menu to navigate the Marketplace.
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Select the item you wish to buy and click ”Add to Cart”.
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You can preview your Shopping cart in the popup window above, or go to the Shopping cart directly.
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After you have made up your mind, return to the shopping cart, add your email address and click ‘Confirm order’. You will be taken to the secure payment gateway.
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After installation, we will send you a draft of the review about our collaboration based on the Jira card for approval to be posted on cases. It will have all your confidential data obscured. This will be a free way for you to market your online dating business.

We are collecting platform bugs, fixing them, and releasing versions without them.

Wait for a few releases and report any bugs to us.

We don't aim to profit from this because we understand that it can lead to your dissatisfaction and potentially lose you as clients. Therefore, I've described a common response to this question.

Often we receive orders from you to write additional features. These features are ordered at different times, not all at once. Our feature developers may also be different. Changes in the open source dating software code, not thought out in advance by them together, can start to conflict. It's like a house that is constantly being expanded by different professionals, and each of them has their own vision of how your feature should work. Eliminating discrepancies and errors is an inevitable additional work.

1. Plan in advance how they will work together and describe it. When designing, aim for the metrics for which the functions are made. This enhances the understanding of the task context.

3. Be prepared for additional expenses to fix errors.

1. Will there be bugs in the dating platform if it's developed from scratch? How much will it cost?

2. What is the current situation with our competitors in the market?
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Support and Maintenance Subscriptions: Some companies offer paid subscriptions for technical support and software maintenance. This can include bug fixes, security updates, and functionality improvements. Examples include maintenance subscriptions for enterprise software like ERP systems, CRM platforms, CMS platforms. In short, everywhere where Open is used in the whole product or its parts. For instance, for integration.

Paid Updates and Add-ons: Some companies release updates or add-ons to their products that fix existing bugs and at the same time provide new features. These updates can be paid, especially if they include significant improvements or functionality expansions.

IT Services and Consulting: In the case of complex enterprise systems, organizations often turn to external IT service providers or consultants to fix errors in the systems. These services are usually paid on an hourly rate or a fixed price per project.

Support for Obsolete Software: In the case of outdated or discontinued software, some companies offer paid support for bug fixes or ensuring compatibility with new systems.

Specialized Fixes: In industries that require specialized solutions (like medical equipment, aviation technology), error resolution may require specialized knowledge and be priced as a separate service.

In these cases, it's important to note that the fee for error resolution often comes with additional services, such as updates, functionality improvements, or consulting services, not just the correction of existing flaws.

Did you know that you can start as an individual and then register your business name once you start generating income? This is a great option for many entrepreneurs who are just starting out.

The Custom plan for the website costs $10,000. There's a 10% discount for payments made via bank wire or cryptocurrencies. Options marked as "on request" are evaluated separately upon inquiry.

The details of the incoming features are listed in the 'Custom' column of the price list.

Please inquire with us about the cost of the Custom for mobile apps.
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1. Contact us. All of our contact details are here. We'll be glad to help!

2. Find answers in the Help