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FAQ: What happens after I purchase the dating software?
FAQ: What happens after I purchase the dating software?

First steps to run a dating website: connect domain name to the server

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Written by Andrew
Updated this week

What is the order delivery time?

For online payments, license details are emailed within one business day but are usually delivered faster. If you make a payment via check or bank transfer, the details will be sent after the payment is received, which can take up to 1 weeks.

When will my mobile apps appear in the Google Play Store and App Store?

On average, it takes 5 to 30 days to have your apps approved by the App Store, and up to 10 days by the Google Play Store.
Our team manually reviews your mobile app to meet before Apple and Googles rigorous approval process. When your app is ready, our team gets your app published through your Apple App Store and Google Play Store accounts. We handle the entire publishing process for you including responding to requests, questions or rejections from the app stores.

Is there a setup fee?

There are no setup fees on any of our plans.

What happens after I purchase the software?

  1. Once your order is successfully processed and confirmed, we will create a personal link for you to download the software files.

  2. You might also find useful the installation guide and other special cases.

    1. If you are going to install the site on your own, please make sure that your server meets the system requirements. You can get all of the above information from your hosting provider and domain registrar.

    2. If you are going to need our help with the installation, we will ask you to send us the following details:

      1. Domain name of your future site (it needs to be connected to the server)
      2. FTP host, login and password
      3. Control panel URL, login and password, or another way to create/access the database
      4. Alternatively, you can give us the database host, name, username and password

    3. If you are hosting with us β€” even better β€” we will take care of everything from the get-go. Installation is always a free service, whether you are hosting with us or not.

15 days money back guarantee. 100% Risk-Free Dating Pro.

Dating Pro software plans

If you are unsatisfied for any reason for up to 15 days following your purchase, contact us for a full refund. No questions asked.

Dating Pro Professional Services

How does it work?

  1. Dating Pro transfers money to the Customer Success Manager team only when the customer has checked and accepted the order.

  2. Split your large project into several parts. Accept in installments.

Money can be refunded:

  1. Within 1 business day if the order is cancelled by the buyer on the first day. after the start

  2. Within 1 business day if seller and buyer agreed to cancel order

  3. Within 1 business day if the order is not executed properly or completely

  4. On all the following days. Customization and design integrations services, as well as custom add-ons, require special involvement, therefore their cost cannot be returned to you.

Upgrade Or Cancel Anytime

Enjoy the freedom of flexible subscriptions. Upgrade or cancel anytime, no contracts, no lock-ins. Only pay for what you use when you need to use it.

Can I use my own domain name?

Yes. You can purchase a domain name from, or use an existing one that you own.

Do I need a web hosting platform?

Dating Pro gives you secure, unlimited hosting on all plans for free for 1 month. After that, you can prolong the period for a fee or move to your own hosting.

The prices are too high

Contact us in the chat to discuss payments by instalments. Check our special offers as well.

Didn't find the answer?

1. Contact us. All of our contact details are here. We'll be glad to help!

2. Find answers in the Help


  1. After installation, we will send you a draft of the review about our collaboration based on the Jira card for approval to be posted on cases. It will have all your confidential data obscured. This will be a free way for you to market your online dating business.

    1. Testimonials and Case Studies are one of the ways to help you see the value in the promised results of our products and services. They advertise nothing and persuade of nothing. They tell the story of your project's achieved results. They help you to complete this project with what has been achieved. So that if desired, you can continue and start new ones. As a company, our task is to tell such stories that, by learning from them, our community of clients achieves greater results. Also, for you, this is free marketing through SEO links.
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