We have collected the most frequent questions that arise during installation of the PG Dating Pro script.

1. File requires ionCube PHP Loader:

It means that the script files are encoded. Install ionCube PHP Loader v4.0.12 or above on your server.

2. Blank page:

Switch on the error display in file config.php in the site root directory:


define(“DISPLAY_ERRORS”, false);


define(“DISPLAY_ERRORS”, true);

Next, analyze the error message.

3. Installation stops and does not resume:

4. The requested URL … was not found on this server:

In file /application/config/config.php find URI PROTOCOL and in line

$config[‘uri_protocol’] = ‘AUTO’;

try replacing ‘AUTO’ with one of the other options: PATH_INFO, QUERY_STRING, REQUEST_URI, ORIG_PATH_INFO.

5. Cannot connect to host: Access denied for user ‘username’@’host’ (using password: YES):

Check if the host is available. The error may also have to do with the mistyped db name, db user, and password.

6. The page opens with the message ‘No input file specified’:

  • Create a backup copy of the file .htaccess in the root directory.

  • Try editing .htaccess file by commenting all lines except the line with RewriteRule so that it looks like this:

RewriteRule ^(.*)$ index.php?/$1? [L,QSA]

  • In file /application/config/config.php replace ‘AUTO’ with ‘REQUEST_URI’ in line:

$config[‘uri_protocol’] = ‘REQUEST_URI’;

7. Configuring cronjob via SSH

1) Login to the server via SSH

2) Enter the command: crontab -e

A text editor will open.

3) The time is specified manually. Instead of an asterisk *, all possible values ​​for each position are substituted.

There are usually five positions:

Minute | Hour | Day | Month | Weekday

4) After filling in the time value, you need to specify the command.

5) Scheduler example:

*/10 * * * * php ~/crons/cron.php >> ~/cronlog.log ~/cronerr.err

This cronjob will run every 10 minutes.

6) Enter the following command to save the changes:

control-key o

7) Enter the command to exit the editor:

control key x

8) You will see the status in the console :

crontab: installing new crontab

9) Finish.

Feel free to contact us if you have any questions.

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